Refund policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
Withdrawal Period The withdrawal period is:
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For physical goods: Fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
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For digital content: Fourteen days from the day the contract is concluded.
How to exercise your right To exercise your right of withdrawal, you must inform me of your decision by means of a clear statement (e.g. by email to hello@slowstitch.de).
Contact: Lea Kürten, Slow Stitch, Pfarrgasse 1a 50181 Bedburg Germany
Consequences of Withdrawal (Physical Products) If you withdraw from this contract, I will reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by me), without undue delay.
You will bear the direct cost of returning the goods.
Digital Products (Patterns) For digital content not supplied on a tangible medium, the right of withdrawal expires as soon as the performance has begun with your prior express consent and your acknowledgment that you thereby lose your right of withdrawal.
Note: By purchasing a digital product and starting the download, you expressly agree to the immediate execution of the contract and acknowledge that you lose your right of withdrawal.
Withdrawal Form
Name: ______________________
Order number: ______________
Product: ____________________
I hereby withdraw from the contract for the goods mentioned above.
Date: _________
Signature: _________